We have been considering “the quality for customer satisfaction”,
which is the main principle of customer-focused management,
as an indispensable value.
With the logic of "quality first", we have been
seriously considering the needs, demands and expectations of
the customer at every stage of services such as designing,
production and after sale services.
Considering the logic of total quality, we have been increasing
the quality of the products and services offered to our final
customers by providing continuous development in production
process.
We have concluded our works on compatibility of our products
to the national and international quality standards such as
TSE, TUV, VDE ve Kema Keur. Having started for works on the
CE branding and labeling activitiy, which is obligational in
our country for protecting the health, safety, environment,
and customer. We have been continuing our production activities
complying these standards.
We have been managing the production stages with the supplier
companies in a mutual understanding and compability by providing
the assurance of the quality related to quality system that
was established according to world standards.
Moreover, although the minimum obligational guarantee period
is two years, we grant a 3 year guarantee for all of our products.
|